Configure Exchange/Activesync Mail for Outlook on Android

Configure Exchange/Activesync Mail for Outlook on Android

Launch the Outlook app on your Android phone.

You will be present with different screens which depending on whether you already have an existing account setup in Outlook for Android.

Outlook for Android may present you with option to select which type of email account to add: Office 365, Outlook, Exchange, IMAP, etc.

Choose Exchange

Our tech team noticed that once an email account is setup, Outlook for Android seems to default to that account type with all other new accounts and doesn’t appear to offer the user an option to choose a different email account type. We did spot a Manual Setup option once but it disappeared after about a second and hasn’t come back since 🙁

Hopefully Microsoft resolves this one soon!

If you already have an account, you should see this screen when you launch Outlook for Android.

From this screen, click the Settings icon at bottom left.

If you don’t have an existing email account, you will see this screen.

Click Get Started button to add your first account.

After clicking Get Started button or are adding an additional account from Settings, you will be taken to this screen.

Outlook will prompt you to add existing email accounts it may have detected on your Android device.

Uncheck those accounts and Click SKIP to begin account add process.

We’re ready to add an account.

After you click Add Account, you will be presented with two options.

You should now be on account configuration screen. Complete fields as shown below.

Note that you must enable Advanced Settings toggle at bottom right of the screen.

Your account should now be added and ready to use. Please allow a few minutes for new account to sync with server.

All email, calendar items and contacts should sync with server and be available in Outlook for Android.

Please contact support if you have any questions about use.