Logo
Configure IMAP for iPhone

Configure IMAP for iPhone

Go to you phone’s home screen and select Settings icons:

 

Scroll down and select Mail, Contacts, Calendar:

 

Select Add Account:

 

Select Other:

 

Fill in fields with information requested and click Next:

 

Select IMAP and click Next:

 

Now configure settings for INCOMING MAIL SERVER:

Host Name: mail.e-mediait.com
User Name: Your email account name
Password: Password provided to you

 

Now scroll down a little and configure OUTGOING MAIL SERVER and click Next when finished:

Host Name: mail.e-mediait.com
User Name: Your email account name
Password: Password provided to you

 

If information has been entered correctly, you should see the following screen:

 

Your email account is now setup but we’re not quite done.

iOS email can be a little temperamental and default settings may not work after and iOS update or iOS may randomly attempt to enable SSL which can break your account.

Go back to Settings > Mail, Contacts, Calendars and select the account you just added:

 

Select your account:

 

Scroll down and select OUTGOING MAIL SERVER:

 

Select the PRIMARY SERVER:

 

Configure SMTP settings as follows:

  • Enable SSL
  • Select Password type: Password, MD5 or NTLM
  • Change Port number from 587 to 465 (Port 465 is standard port for SMTP SSL)

Click Done when finished.

 

Now we need to configure INCOMING MAIL SERVER settings.

Scroll down a little and select Advanced:

 

Configure OUTGOING settings as follows:

  • Enable SSL
  • Select Password type: Password, MD5 or NTLM
  • Change Port number from 587 to 465 (Port 465 is standard port for SMTP SSL)
  • No changes are required for IMAP Path Prefix or S/MIME.

Click Account and top left when finished.

Congratulations. Your account should now be working properly and shouldn’t require changes in the future.

Help-Desk